first for an international brand not 1 single front office staff spoke english this is terrible. they even laugh in your face. everytime they had to call kuwi who was a manager to do translation. even when he was off duty we got his wechat number to communicate with him and he would tell them what we needed. kiwu was amazing, the other staff need to learn english
Guyliane
augustus 2023
Hotel was lovely. Immaculately clean and beautifully decorated. Breakfast was very nice.
Colette
december 2023
Excellent hotel for the price (approximately 570 RMB per night for a family room in August) that includes Airport shuttle, breakfast (optional), pool & gym. Friendly reception staff & efficient service. Breakfast provided a nice array of hot and cold options. Coffee was nice but only Chinese tea was available. The restaurant staff were very polite & attentive. The hotel is situated about 15-20 minutes drive from the airport (I could not hear the planes from the room). The closest metro station [Renho] is only 4-5 minutes walk away (turn right when you come out of the hotel). The are plenty of restaurants and a shopping plaza in that area too. Highly recommended!
Yh
augustus 2024
Pretty much everything - great location, great room - spacious, good decor (but surprisingly, no desk - no so important though). I would be happy to stay again.
David
april 2024
Spacious room, excellent facilities and wonderful customer service.
Joy
september 2023
We booked at Swisstouches during a 20-hour layover. The accomodation had great amenities and really lovely staff. We wanted to visit Pear River during our time, we used local taxi app Didi which was simple, quick and reasonably priced. The room was great, amenities were excellent and buffet breakfast had something to suit everyone. Would definitely recommend.
Whitney
februari 2025
Airport pick and drop is good facility Rooms are specious and very clean The facilities are good
Rashid
november 2023
- free shuffle bus to the airport (we used it when checking out) - close to the metro -15 mins away from the airport
Dominika
februari 2024
Love that they have a washing machine in the rooms, game changer given you normally pay around RMB70/$7.00 to get a T-Shirt washed in 5* hotels in China. I had a suite with a lounge which was very clean and spacious. Also, this gives you value for every RMB you spend.
Tinashe
mei 2024
This is a fantastic Hotel to stay in Guangzhou if you're looking to be near the airport!! All the staffs are very responsive, the rooms are in excellent condition, the shower is absolutely brilliant and lods of amenities provided too!! Breakfast isn't bad too!! Good variety and tasty too!! The location is very good too!! Nearby Mall, metro station and lods of eatery options! Highly recommended!!!
Nahil
november 2024